Easy Exit Makes Chili’s Hot
I recently had dinner at a Chili’s in Connecticut. The service and food was great and I especially enjoyed the Read More …
Category: Customer W.O.W.
Service Done “Well”
It’s Friday evening at 6pm and we are out of water. After checking our electrical breakers, our first guess is Read More …
Ninja Blends WOW Into Their Product
Yesterday I purchased a Ninja Power Blender for shakes. Upon opening the package and making my first shake, I could Read More …
Macy’s On-line Makes My Day
Last week I ordered some Lancome make-up through Macy’s online. It was a great deal that came with a free Read More …
High Point University Gets High Marks
Last week my son, who’s getting an MBA at High Point University in North Carolina, got to experience WOW when visiting Read More …
Likin’ Lowes
I was recently shopping at a Lowe’s Home Improvement store looking for a screen door spring. I was unsure where Read More …
A Bow Wow WOW
W.O.W. is about delighting your customer and what better way to delight your customer than to add something a little special Read More …
What’s In A Name?
Several weeks ago I decided I was going to get into shape and joined our local YMCA. I’ve been visiting Read More …
A Little Bit of Change
Not too long ago I stopped at a near-by store to pick up a couple of small items. I paid Read More …
Too Good To Be True
For many people, dealing with your local Department of Motor Vehicles (DMV) usually results in frustration. I can site several Read More …