Menu

Primary Menu

Skip to content
  • Home
  • W.O.W. Ask Me How
  • What’s W.O.W. ?
  • Workshop
  • Tool Box
  • Gianna Clark
  • Contact
Show Header Sidebar Content

Customer W.O.W.

What's Needed - On Time - With Value

Does Your Company Have What it Takes to Delight Customers?

W.O.W. Ask Me How

Delivering exceptional service starts with embracing your brand, getting the basics right and delivering delighters that will turn your customers Read More ...

Workshop

Customer W.O.W. Workshop Better. Cheaper. Faster. These words have become the mantra of today’s customer. Does your organization have what Read More ...

Gianna Clark

Gianna Clark has more than 25 years of leadership experience building top performing teams, achieving  excellence and delivering Customer WOW. Read More ...

Contact

To learn more about Workshops, keynotes or how I can help you put WOW into your customer experience, please contact Read More ...

Verizon Does the W.O.W. Thing

Posted onFebruary 6, 2023Leave a comment

Don’t know what happened to my phone but all of a sudden it said “No SIM Card”.  Ugh!  I was Read More …

CategoriesCustomer W.O.W.Tagscustomer experience, customer service, customer wow

W.O.W. Workshop Has Participants Saying WOW!

Posted onJanuary 30, 2023January 30, 2023Leave a comment

The W.O.W. Workshop for Stokes Arts Board of Directors and Staff was a blast.  It received an overall 5-star review.  Read More …

CategoriesUncategorizedTagscustomer experience, wow

Lowe’s Food Deli Served Up a Slice of WOW!

Posted onJanuary 29, 2023January 30, 2023Leave a comment

Who would have thought that a routine trip to the deli would spark a WOW post?  I stopped by the Read More …

CategoriesUncategorizedTagscustomer experience, customer service

Has Chick-fil-A Lost Its Way?

Posted onJanuary 23, 2023January 23, 2023Leave a comment

There was a time that no matter which Chick-fil-A you visited, customer service was WOW.  It was a standard of Read More …

CategoriesCustomer OWTagsservice

Customer Satisfaction is Declining

Posted onNovember 21, 2022November 21, 2022Leave a comment

If you think the level of customer service is declining, you are spot-on. The American Customer Satisfaction Index is headed for a 15-year Read More …

CategoriesCustomer W.O.W.Tagscustomer experience, customer satisfaction

Mindless Questions Won’t WOW

Posted onDecember 17, 2021Leave a comment

In an effort to improve the shopping experience, store check-out associates frequently ask you “Did you find everything you needed?” Most Read More …

CategoriesUncategorized

Building Customer Loyalty – One Interaction at a Time

Posted onNovember 27, 2021December 11, 2021Leave a comment

I was on a mission to replace a hard-wire smoke detector at my son’s home and went to a Home Read More …

CategoriesCustomer W.O.W.

My UBER Trip to W.O.W.

Posted onOctober 13, 2021November 28, 2021Leave a comment

I took an UBER to the Greensboro Train Station today.  While in the car my husband called.  I told him Read More …

CategoriesCustomer W.O.W.Tagscustomer experience, customer wow

Publix Deli Serves Up a Slice of WOW

Posted onSeptember 4, 2021November 28, 2021Leave a comment

What a delightful surprise today when purchasing deli at our local Publix. I stepped up to the deli counter and a Read More …

CategoriesCustomer W.O.W.

Checked Out Check-out

Posted onJuly 7, 2021November 28, 2021Leave a comment

I stopped at a local food mart the other day to pick up a few things.    As I was standing Read More …

CategoriesCustomer OW

Post navigation

← Older posts
Newer posts →

Customer W.O.W. Ask Me How

Subscribe to a CUSTOMER W.O.W. Ask Me How workshop and learn what it takes to deliver Customer W.O.W.   Contact Gianna to schedule your workshop today!

Customer W.O.W.

Creating a culture of W.O.W. requires a passion for being the best at what you do best. It’s achieved by providing customers What’s Needed – On Time – With Value. Some companies get it. Others don’t. Join me for a “Walk on the W.O.W. Side” as we share stories about WOW and not-so-WOW experiences and explore how you too can “Be The WOW”.

Order Your Copy today at Amazon

Click HERE to access TOOLBOX

Take a Walk on the W.O.W. Side

  • Overcoming the Biggest Barrier to Customer W.O.W. January 3, 2024
  • How to Start Your Journey to Customer W.O.W. September 26, 2023
  • How to Build a Culture of Customer W.O.W. September 20, 2023
  • How Monte De Rey Serves Up W.O.W. September 19, 2023
  • Are You the “Weakest Link” in Customer W.O.W. ? May 31, 2023
Member Kernersville Chamber of Commerce
Copyright © 2025 Customer W.O.W.. All Rights Reserved.
Clean Box by Catch Themes
Scroll Up
  • Home
  • W.O.W. Ask Me How
  • What’s W.O.W. ?
  • Workshop
  • Tool Box
  • Gianna Clark
  • Contact